Terms and Conditions

ECU international shipping

Shipping in Canada

We usually ship goods via FedEx Ground, unless other service is requested. A different shipping method requests maybe a subject to different shipping rate. For security purposes we only ship to PayPal verified address and used credit card verified billing address. A written signed authorization is required when customer request goods to be shipped to a different address. We don’t ship to PO Boxes. Trucking number is provided to the customer after order is shipped. We usually ship shortly after order received, in the situation when ordered goods are out of stock we require additional time. All shipped products are in good condition when package leaves our warehouse, and insured against loss or damage in transit. It is recipient responsibility to inspect the package and report any damage at time of delivery, before signing for it. Damage should be reported to the carrier immediately. If you've receive a damaged product you have to notify us within thirty days to initiate a damaged package claim. It is required that you keep all of the packaging material and damaged product until the shipping carrier finishes the investigation. Do not send us damage part prior to contacting us.Any orders that are returned to us as refused by receiver or not delivered due to incorrect shipping addresses will be subject to a return handling fee and 25% restocking fee when cancelled, or customer will be charged reshipping cost.

Pricing

Prices on website are reflected in CAD dollars and apply to orders within Canada and USA. Please contact us for details for inquiries from different countries. Please note that we reserve the right to change the prices at any time without prior notice.Prices don’t include additional fees as taxes, shipping fees, insurance.

Payment Methods

For orders from Canada and USA we accept payment via PayPal, Visa, or MasterCard for most items. If the customer makes a payment using a credit card, we may require providing us a proof of identity issued by government. When proof is not provided we reserve the rights to refuse to accept this method of payment. We will process orders after full payment is received and cleared.

Returns

No returns after 14 days from order date. Contact us for return authorization, as without it return can be refused. All returned goods must be in brand new, not installed, not damaged condition in their original boxes. Products must be sent back to us within 7 days from return approval. Order returns are subject to a 15% restocking fee. Any brokerage, custom fees and taxes received by JR Auto Performance Inc. for returned goods will be billed back to the customer. No returns on electrical order, special order, used, or non-stock items. There are no shipping refunds, and customers are responsible for the return shipment costs. No refunds will be given for custom tuning or clearance items, these are final sale. Contact us for more information.

PayPal will no longer be refunding transaction fees. When customer request return for any PayPal transactions the transaction fee will not be returned to the customer. For more information please see https://www.paypal.com/ca/business/fees.

Warranty

All items on this site are guaranteed to be free from defects prior to installation. Warranty does not cover labor, faulty installation, wrong use and driving conditions. Damages caused by modifications, improper installations or improper use are customers responsibility. Customer is responsible for repair costs, liabilities and damages incurred. Tuning is covered by a warranty which will be lost in case of ECU damage or signs of ECU tampering. Stock program can be return to the car anytime, and customer agrees to costs involved. Proof of purchase is required for all warranty claims. Please call for specific warranty information on each product or email us at sales@chiptuning.ca.

Product disclaimer

All of our products are for off road only. It is customer responsibility to check local low before ordering and installing a product. We are not responsible for any fees and fines received by customer due to failing to check law before ordering and installing a product. Installation of aftermarket product or any modification can void manufacturer warranty, and JR Auto Performance Inc. will not be held liable. Chiptuning may involve risks like engine failure, transmission failure, fire, personal injuries. Those damages can occur due to the increased power. JR Auto Performance Inc. is not responsible for those risks. Customer agrees to protect JR Auto Performance Inc. and its employees, against and from all claims for property damage, personal injury or death, including defense costs and attorney’s fees, arising out from product installation. Customer read and understands this document, and agree to be bound by its terms and would like to proceed with installation.

Privacy policy

By using our website, you are accepting this website privacy policy.JR Auto Performance Inc. will not disclose any type of personal information we collect. This is data that may include your name, address, email address, user IP addresses in situation where they have not been deleted, clipped or anonymized, telephone number, and billing information. Such information is only collected from you if you submit it to us. We collect information necessary to provide you with the products and services you have requested and communicate with you in the future. Personal Information will only be used for the purpose for which it was collected and will not be disclosed to any outside parties without your consent, except when permitted or required by law. Accessing this website you accept fact that information and electronic mail passing over the Internet may not be free from interference by third parties. We cannot guarantee the privacy of information you are passing over the internet. The user shall be responsible for the content of all communications to this website, including its lawfulness and accuracy.

Website information disclaimer

Material displayed on this website is designed to provide general information only. Every effort has been made to ensure the accuracy of the information used on the website, complete accuracy cannot be guaranteed. Access to this website and its use is governed by the terms and conditions set out below. By using this website you agree to the following terms and conditions of use. If you are unwilling to accept the terms and conditions contained in this Agreement, please do not use this website.

This Site is owned and operated by JR Auto Performance Inc., (referred as "chiptuning.ca ", "we", "us" or "our"). The term JR Auto Performance Inc. or "us” or "we” refers to the owner of the website. The term "you” refers to the user of our website.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy of the information and materials found or offered on this website. You acknowledge that such information and materials may contain inaccuracies or errors and we exclude liability for any such inaccuracies or errors. Use of any information or materials on this website is at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by us. This material includes, but is not limited to the design, layout and graphics. Reproduction is prohibited with the copyright notice, which forms part of these terms and conditions. Unauthorized use of this website may be a criminal offense. This website may also include links to other websites these links are there for your convenience to provide further information. You may not create a link to this website from another website or document without our written consent. JR Auto Performance Inc. does not review or monitor any websites linked to our website and is not responsible for the content of any such linked sites. Your use such websites is at your sole risk. We cannot be held responsible for the information, products, or services obtain on such other sites and will not be liable for any damages arising from your access to such sites. JR Auto Performance Inc. reserves the right to make changes to the information, design and services provided in the website without notice and without liability. You will be deemed to have accepted any changes if you continue to access this website.

Compliance

Any inquiries, complaints or questions regarding this policy should be directed in writing to JR Auto Electronics Inc.

Disclaimer

I understand and agree that chiptuning may involve risks like engine failure, transmission failure, fire, personal injuries. Those damages can occur due to the increased power. Most of products listed on our website are for off road use only. I understand that I may lose dealer warranty and JR Auto Performance Inc. will not be held liable. The tuning is covered by a warranty which will be lost in case of ECU damage or signs of ECU tampering. Stock program can be return to the car anytime, and customer agrees to costs involved. I agree that JR Auto Performance Inc. is not responsible for those risks. I agree to protect JR Auto Performance Inc. and its employees, against and from all claims for property damage, personal injury or death, including defense costs and attorney’s fees, arising out from this installation. I’ve read and I understand this document, I agree to be bound by its terms and would like to proceed with installation.